Understanding Your Obligations As An Employer And Responsibilities Of Your EA

Curated by vivien

March 23, 2023

Your obligations as maid employer under the Employment of Foreign Manpower Act (EFMA)


  • Purchase Personal Accident Insurance with coverage of at least $60,000.
  • Purchase and maintain medical insurance with coverage of at least $15,000

During Employment

  • Ensure payment of your maid’s salary not later than 7 days after the end of each salary period.
  • Pay your maid’s salary in cash or through direct transfer into her bank account if she requests.
  • Keep a record of the monthly salary payment.
  • Pay the costs of her upkeep and maintenance, such as provision of food and medical treatment.
  • Provide adequate accommodation and safe working conditions.
  • Grant her adequate rest daily.
  • Do not retain your maid’s original work permit.
  • Provide a weekly rest day or compensation in lieu.
  • Send her for the pre-employment and six-monthly medical examinations, and pay the related medical costs.
  • Make sure that your maid only works in your house.
  • If your maid goes missing, report to Controller within 7 days.


  • Make sure all outstanding monies owed have been paid before sending her back.
  • Give her reasonable notice before sending her back.
  • Pay for the cost of sending her back.

Your EA’s responsibilities

  • Provide your maid’s full biodata in the standard format and her employment history in Singapore to employer before hiring the maid.
  • Make sure your maid meets the minimum entry criteria of being at least 23 years old and having 8 years of formal education.
  • Make sure she received the IPA before departure to Singapore.
  • Facilitate the signing of the safety agreement.
  • In the case of transfer maids, EAs should inform you of your continued legal responsibility towards your maid until she obtains a new work pass.
    • If your maid still has yet to obtain a new work pass after 21 days, your EA must inform you within 7 days, of your right to cancel your maid’s WP and have her repatriated.

Terms and conditions in the service agreement between you and your EA

  • Validity period of the service agreement.
  • Breakdown of costs involved in hiring your maid.
  • Fee refunds and the timeframe within which you can expect that refund.
  • Replacement conditions, the timeframe within which the replacement should be made and the recourse available to you, should your EA fail to provide a replacement.
  • Avenues available for dispute resolution.

Every family deserves the best help and we’re here to help find you the perfect maid!

We offer full placement, direct hire and contract renewal services. See which option is right for you. Or get in touch.

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